Contact
Need help with an audit report, billing, or your account? Email our support team and we’ll help. This inbox is for support requests only.
Typical topics:
• Understanding an audit report
• Billing and subscription questions
• Account access issues
• Bug reports and feature suggestions
Response time
We usually respond within 24 hours (often sooner).
Priority support is available on paid plans.
Helpful details
To help us troubleshoot faster, please include:
• The website URL you scanned
• What you expected vs. what you saw in the report
• A screenshot or the exact section name from the report (optional)
Please do not send passwords, payment details, or sensitive personal information.